(973) 536-7325

Aspen Technical Care
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(973) 536-7325

Aspen Technical Care

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About Us

We don't just provide tech support; we provide tech solutions

We Care

We have a strong sense of pride in what we do and the communities that we serve

Trustworthy and Knowledgeable

All of our Technical Care Professionals undergo background screening as well as certification verification before on-the-job training to ensure the communities we serve are safe and receive our highest standards of service.

About Aspen Technical Care

Aspen Technical Care - Empowering Seniors Through Technology That Cares

At Aspen Technical Care, we believe technology should make life simpler, not more stressful. Founded on a passion for service, information, healthcare, and technology, our mission is to redefine senior care through compassionate technical care that inspires connection, confidence, and independence.

We provide senior care communities and their residents with hands-on, human-centered tech solutions—bridging the gap between technology and the people who depend on it most. Whether it’s setting up a tablet for video calls, optimizing Wi-Fi in a facility, or teaching seniors to navigate new apps safely, our goal is the same: to make technology feel friendly, accessible, and empowering.

Our Story

Aspen Technical Care began with a simple observation — technology is everywhere, but not everyone feels confident using it. Our founder, Marcus Baker, saw firsthand how many seniors wanted to stay connected with loved ones but felt left behind by today’s fast-paced digital world.

Drawing from years of experience in customer service, information technology, and healthcare support, Marcus created Aspen Technical Care to bring patience, professionalism, and personal connection back into the world of tech support. What started as a passion project quickly grew into a trusted partner for senior care communities seeking reliable, resident-focused technology solutions.

Our Purpose: Change the way seniors use technology

Our Approach

We don’t just fix problems — we build confidence.
Each visit, training session, and consultation is guided by three core principles:

  1. Compassionate Service: We meet every resident where they are, offering patient, judgment-free guidance.
     
  2. Certified Expertise: Our team of certified IT professionals combines deep technical knowledge with the communication skills to make learning enjoyable and stress-free.
     
  3. Trust and Transparency: We treat every client relationship as a partnership, built on honesty, reliability, and respect.

Our Promise to the Communities We Serve

We know that for senior care communities, time and trust are everything. That’s why Aspen Technical Care is designed to complement—not complicate—your operations. Our services:

  • Reduce the technical burden on staff
     
  • Improve resident satisfaction and engagement
     
  • Support families by keeping loved ones confidently connected
     
  • Add measurable value to your facility’s offerings

Looking Ahead

Technology will keep evolving — and so will we. Aspen Technical Care is committed to growing alongside the communities we serve, continuously improving our programs and services to meet new needs and exceed expectations.

Because when seniors feel empowered, families feel connected, and facilities run more smoothly, everyone thrives.

Ready to bring modern technology care to your community? Let’s start the conversation today.

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Aspen Technical Care

Bloomfield, New Jersey

(973) 536-7325 Info@Aspentechcare.com


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